Why won't the dishwasher at the cabin start?

Usually, the water supply is turned off. The valve is typically located on the faucet by the kitchen sink. Turn it on and restart the machine.

What should I do if the stovetop turns off?

The stove guard on the wall above the cooktop is very sensitive. Press the button on the stove guard to reset it. Never move the stove guard.

Help at the Cabin and Additional Services

Q: How do I start the electric sauna?

Turn on the two switches: set the temperature, and set the timer within the shaded area. If the timer is set outside the shaded area, startup will be delayed.

Q: How do I light the fireplace?

Add 3–4 small logs, leave the fireplace door slightly ajar, and open a nearby window to let in oxygen. Gradually add larger logs, and close the door once the fire is burning well. Do not use the range hood while the fire is burning.

Q: Can I check in early or check out late?

Yes, early check-in and late check-out can be arranged in advance for an additional fee, as long as we have the capacity. Please contact us at +47 67 17 20 20 or post@villaheidi.no.

Quick solutions to the most common problems—and little extras that make your stay better

Are you stuck at the cabin?

You can fix most minor problems at the cabin yourself in just a few minutes. Here are the most common ones—with simple steps and pictures. If that doesn't help, give us a call, and we'll help you out.

Do you need help right now? Give us a call, and we'll find a solution together.

Call +47 67 17 20 20

The valve that controls the water supply to the dishwasher on the kitchen sink faucet

The dishwasher won't start—what should I do?

As a rule, the water supply to the machine is turned off.

Find the water supply valve. It is usually located on the faucet by the kitchen sink (in the photo: the valve on the left).
Turn it on, and restart the machine.

Stove guard mounted on the wall above the cooktop with a reset button

The cooktop turns off or won't start

A stove guard (kitchen sensor) is mounted above the cooktop. It is highly sensitive and cuts off the power to the burners.

Press the button on the stove guard to restart it.
Try the stovetop again.

Important: Never move the stove guard.

Temperature and timer switches for the electric sauna heater in the cabin

How do I start the electric sauna?

There are usually two switches you need to turn on:

Temperature: Set the desired heat level.
Timer: Turn the switch within the shaded area.

Important: If the timer is outside the shaded area, startup will be delayed.

A fireplace with flames and logs in one of Villa Heidi's cabins

How do I light the fireplace?

Add 3–4 small cubes. Feel free to use fire starters for an easy start.
Make sure there is plenty of oxygen: leave the fireplace door slightly ajar and open a nearby window.
Gradually add larger logs. Once the fire is burning well, close the door.

Important: Do not use the range hood while the fireplace is burning. The fan will draw the smoke into the living room.

Additional Services

Make Your Stay Even Better

A little extra time, a warm sauna, or a ready-made meal on the table. Everything must be arranged in advance, so please send us a request well in advance.

Guests who arrive early at the cabin to have more time during their stay

Early Check-In

Would you like to arrive earlier and make the most of your day? Early check-in can be arranged in advance for an additional fee, as long as we have the capacity.