Service and support
Make your stay even better by taking advantage of our serviceHelp with challenges in Norwegian cabins
Dishwasher won't start
Check that the water is connected. The water connection switch is usually located on the mixer tap on the kitchen sink. See the example in the image above (switch on the left of the mixer tap).
Plate top does not start
There is a kitchen sensor on the wall above the hob. Unfortunately, it is very sensitive. Press the button on the kitchen sensor to restart. The kitchen sensor must NEVER be moved.
start electric sauna
There are usually two switches you need to turn on.
1. Set the temperature
2. Set the timer. NB! Turn the switch within the shaded area. Otherwise, start-up will be delayed.
Light the fire in the fireplace
1. Add 3-4 small cubes
2. Ensure plenty of oxygen. Leave the door ajar and open a window nearby.
3. Add larger logs gradually, and when the fire is burning well, close the door.
Feel free to use firelighters for easy ignition.
NB!! The kitchen fan must not be used when the fireplace is lit. The fan will draw smoke into the living room.
you can improve your stay...
early check-in
We can offer early check-in to extend your stay. It costs NOK 450,- in service fee + addition to the rental price. Early check-in must be pre-arranged and we can only offer it if we have capacity.
late check-out
We can offer late check-out so that you can extend your stay. It costs NOK 450,- in service fee + addition to the rental price. Early check-in must be pre-arranged and we can only offer it if we have capacity.
mjøsli
Experience our brand new sauna facility in Mjøsli. The sauna can accommodate 6 people and has both a shower and changing room.
catering
Order catering delivered to your cabin through one of our partners. They can deliver packed breakfasts, lunches and dinners from an extensive menu.
call us
+47 67 17 20 20
address
Villa Heidi AS Sønsterudveien 14a
1410 Kolbotn